GCT Managed Services - Manager

Job description

Managed Services - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work
• Sustains a high level of leadership and drive, shows enthusiasm and a positive attitude when coping with pressure at work;  Analyses problems, identifies core issues, investigates, evaluates and integrates information;
• Builds the reputation of KPMG through the quality of work, knowledge and experience 
• Experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting, transfer pricing, tax reporting).

Global Compliance & Transformation (our Team)

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.

We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business.  We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. 

We are offering full time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days etc.  We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest.  You will also have the opportunity to develop your career in a dynamic part of the business, within a team that embraces diversity and personal development.  We are actively recruiting experienced individuals across the following areas.

• BEPs: Help clients transform their operating model, processes, systems, data in preparation for Pillar 2
• Managed Services: Provide compliance services to global clients across a range of tax, accounting, transfer pricing obligations under a managed service arrangement
• Technology: Help clients leverage the right technology, tools and platforms to transform their tax function
• Tax Operating Model: Collaborate with clients to build and operate a leading tax function, managing tax risk, opportunities, reputation and compliance
• Data Management: Support client tax teams to maximise the use of data available in the organisation in order to effectively manage the Tax Function

Qualifications, Skills & Experience across the Team:

At Manager level you will have strong communication skills both internally and externally, drive forward propositions and key initiatives, effectively prioritise and have strong financial management.  You will demonstrate resilience, flexibility, be experienced in developing others and managing engagements, be able to confidently engage with clients and drive results. 

We would welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications. Project Management qualifications along with specific transformation skills (e.g. Lean Six Sigma) are also welcome.  Further skills and experience are outlined below:

BEPs: We are recruiting individuals with tax technical skills and Pillar 2 awareness to support with transformation opportunities that exist with clients and targets.  Key stills required include confidence in being able to articulate Pillar 2 impact on compliance and reporting and associated transformation necessary.  Transformation upskilling will be provided.

Managed Services: We are recruiting individuals experienced in leading the overall delivery of global or large UK tax, accounting, compliance and reporting projects.  We would welcome applicants that are skilled in one or more of the following areas – tax reporting, transfer pricing, direct/indirect tax and statutory accounting along with project management or experience of managing multi-jurisdictional projects, transition and transformation experience.

Technology Transformation: We are recruiting individuals with experience of leading technology solutions projects as well as driving new opportunities across Corporates and/or Financial Services.  We would welcome applicants qualified by experience in financial and trading systems, ERP and tax technology solutions (e.g. FICO qualified, Thomson Reuters Certified Implementer).

Tax Operating Model: We are recruiting individuals with broad experience in the Tax Operating Model space. Experience of designing, building and managing various aspects of Tax Operating Model, including tax transformation, compliance and reporting managed services & co-sourcing, tax process design and tax governance is all highly valued. We would welcome applicants with skills and experience in designing and implementing tax strategies and establishing target operation models for tax functions.

Data Management: We are recruiting individuals with varied experiences such as:

• Deploying data focused solutions that enable automation
• Implementation and configuration of technology
• Experience with Azure data lakes and similar technologies

Experience within the statutory and tax space is helpful but not mandatory.